Friday, June 27, 2008

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What 's HDB Corporate Image in the Publics' eyes ?

The following blog post describes an incident in which HDB has by mistake placed $18K into the account of an elderly hawker. For any such problem, I think person involved should visit HDB Head Quarter at the Toa Payoh HDB hub or do an internet search of "www hdb gov com sg" on related issue.

Yuhui's Blogger: Rejected ST Forum letter: "Unfair of HDB to demand $18k back for its mistake": "This incident reeks of heavy-handedness and coercion. It is unfair of HDB to demand the money back for three reasons:

It was HDB's mistake in the first place. So why is it forcing its former tenant to pay for its mistake?
The incident happened in 2003. That is longer than necessary for HDB to realise and investigate its mistake, especially for such a large amount of money.
Mdm Lee is a senior citizen living off her savings. It is unlikely that she can return the money in time and will probably be forced into debt by borrowing from others. The article even states that she may be forced to crawl back to HDB to rent a stall. Yet it is not her fault to be in this predicament in the first place."

The episode caused me to think what 's HDB corporate image in the Publics' eyes ?

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The blogger here has been affectionately named by close allies as "Smart Buyer" but really, he's not smart. Smart Buyer just believes that being prudent is smart. That's the essence of the message of this blog and Smart Buyer hopes it'll benefit other property buyers.

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